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Search intent, uncovered for admins: Discover what your users are searching for in Confluence.

Overview

Search Analytics lets Confluence administrators track their users' search activity. It helps uncover important keywords, missing content and popular searches in your intranet.

Search Report

The Search Report consists of

  • a graph showing the overall number of searches over the selected timeframe (default: last 30 days)
  • a table listing
    • search terms: what your users inserted into the search field.
    • number of results: how many results Confluence found for that particular search term.
    • number of searches: how often users carried out this particular search.

What counts as a Search Term?

The app considers everything a user writes into the search field a separate search term (unless stated differently in the app settings).

  • If a user starts typing something and clicks on one of the suggested search results, the app will only register the string that the user typed before clicking something.
  • If a user starts typing something and leaves it unchanged for longer than three seconds, the app will register the (incomplete) string as a search term.
  • If the search contains words like "to", "not", "or", these will not show up in the search terms.


Filter the Search Report

Use the search field below the graph to filter the table for specific search terms (or parts of them).

How to work with the Search Report

The table lists the search terms by the number of searches (last column). This gives you an overview of your users' search behaviour.

QuestionsPossible impact on content management
Which searches are the most frequent?Move the most sought-after pages to a dashboard or the main navigation.
Which searches delivered zero results?

Should you add or update content?

Could you add the search term as a label to an existing page?

Which searches delivered many results?

Are the most relevant results displayed first in the search? If not, ask yourself:

  • Can you archive old content?
  • Can you rename page titles that are not relevant for this search?
  • Can you condense various pages' content to one page?

Settings

Click on the "Settings" button on the Search Report. Here, you can specify

  • the minimum length of a search term
  • if numbers in searches should be included or ignored.

Support

Search Analytics for Confluence is a supported app. Please contact us for feedback, questions and issues.

→ bitvoodoo Support Portal