bitvoodoo ag offers the following services for our paid apps available in the Atlassian Marketplace
Enquiries will be handled We will handle any enquiry within 24 hours. All services are fulfilled following our '"best-effort' " policy.
Opening times: Monday - Friday, 9 am – 5 pm (CET).
bitvoodoo ag is closed on the following days:
- Product training
- Support for clients not in possession of a valid product license or user contract
- Support for clients with apps not supplied by bitvoodoo ag
- Support for clients experiencing problems with Confluence
- Help with Confluence versions no longer supported by bitvoodoo ag apps
- Help with Confluence configurations created by the client and not supported by current versions of Confluence
- Enquiries concerning beta releases or products still in the development phase
- Help with problems caused by modifications to bitvoodoo ag Enterprise Theme templates , (if the client made those modifications were made by the client)
- Language support for clients requiring help in languages other than German and English