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Enquiries will be handled within 24 hours. All services fulfilled in accordance with following our 'best effort' policy.
Opening times: Monday - Friday, 9am 9 am – 5pm 5 pm (CET).
bitvoodoo ag is closed on the following days:
- New Year's Day (1 1st January)
- St. Berchtold's Day (2 2nd January)
- Good Friday
- Easter Monday
- International Workers' Day (1 1st May)
- Ascension Day
- Whit White Monday
- Swiss National Holiday (1 1st August)
- Christmas (24 - 26 December)
- New Year's Eve (31st December)
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- Product training
- Support for clients not in possession of a valid product license or user contract
- Support for clients with apps not supplied by bitvoodoo ag
- Support for clients experiencing problems with Confluence
- Help with Confluence versions no longer supported by bitvoodoo ag apps
- Help with Confluence configurations created by the client themself and not supported by current versions of Confluence
- Enquiries concerning beta releases or products still in the development phase
- Help with problems caused by modifications to bitvoodoo ag Enterprise Theme templates, where if those modifications were made by the client themself
- Language support for clients requiring help in languages other than German and English
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