- Product training
- Support for clients not in possession of a valid product license or user contract
- Support for clients with apps not supplied by bitvoodoo ag
- Support for clients experiencing problems with Confluence
- Help with Confluence versions no longer supported by bitvoodoo ag apps
- Help with Confluence configurations created by the client himself themself and not supported by current versions of Confluence.
- Enquiries concerning Beta beta releases or products still in the development phase.
- Help with problems caused by modifications to bitvoodoo ag Enterprise Theme templates, where those modifications were made by the client himself.themself
- Language support for clients requiring help in languages other than German and English