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English

Contents

Table of Contents


Page properties


Date

 

Product
  • Jira Service Management Data Center
  • Jira Service Management Server
Vulnerability

critical

CVECVE-2019-13990
Official linkhttps://confluence.atlassian.com/security/cve-2019-13990-xxe-xml-external-entity-injection-vulnerability-in-jira-service-management-data-center-and-jira-service-management-server-1295385959.html




English

Dear customer,

On Oct 17 2023 10:00 PDT, Atlassian issued a Security Advisory for Jira Service Management Server and Data Center.
The Cloud versions of the applications as well as other Atlassian products are not affected.

What you need to know

The affected versions contain vulnerable versions of Terracotta Quartz Scheduler which allow authenticated attackers to initiate an XML External Entity injection attack using job descriptions.

Atlassian has committed to issuing critical advisories based on the NVD vulnerability score, in this case the CVSS for this third party CVE is critical (9.8), but this score doesn’t always account for the context in which a vulnerable component is used in our software. Unauthenticated attackers without local access to the system are unable to exploit this vulnerability. As such, our internal assessment of this vulnerability is scored as high severity.

Affected Versions

Info

Jira Service Management Data Center and Server

  • 4.20.0
  • 4.20.1
  • 4.20.10
  • 4.20.11
  • 4.20.12
  • 4.20.13
  • 4.20.14
  • 4.20.15
  • 4.20.16
  • 4.20.17
  • 4.20.18
  • 4.20.19
  • 4.20.2
  • 4.20.20
  • 4.20.21
  • 4.20.22
  • 4.20.23
  • 4.20.24
  • 4.20.25
  • 4.20.3
  • 4.20.4
  • 4.20.5
  • 4.20.6
  • 4.20.7
  • 4.20.8
  • 4.20.9
  • 4.21.0
  • 4.21.1
  • 4.22.0
  • 4.22.1
  • 4.22.2
  • 4.22.3
  • 4.22.4
  • 4.22.6
  • 5.0.0
  • 5.1.0
  • 5.1.1
  • 5.2.0
  • 5.2.1
  • 5.3.0
  • 5.3.1
  • 5.3.2
  • 5.3.3
  • 5.4.0
  • 5.4.1
  • 5.4.2
  • 5.4.3
  • 5.4.4
  • 5.4.5
  • 5.4.6
  • 5.4.7
  • 5.4.8
  • 5.4.9
  • 5.5.1
  • 5.6.0
  • 5.7.0
  • 5.7.1
  • 5.8.0
  • 5.8.1
  • 5.9.0
  • 5.10.0


What should I do?

Localtab Group


Localtab
activetrue
titleConfluence Server & Data Center
tabIconbvicon-server

You use Jira Service Management Data Center and Server

Update

To address this issue, Atlassian released the following versions:

  • 4.20.26 or later
  • 5.10.1 or later
  • 5.4.10 or later
  • 5.7.2 or later
  • 5.8.2 or later
  • 5.9.2 or later

Mitigation

If you are unable to upgrade to a fixed version immediately, you can temporarily remediate this vulnerability by disabling Assets on your Jira Service Management instance by following these instructions. This has the consequence of disabling Assets functionality.


Localtab
titleAtlassian Confluence Cloud
tabIconbvicon-cloud

You use Jira Service Management Cloud

Tip

You are not affected by this Security Advisory. No need for action.



Localtab
titlebitvoodoo Cloud
tabIconbvicon-cloud

You use Jira Service Management on servers operated by bitvoodoo

Mitigation

..

If you are unable to upgrade to a fixed version immediately, you can temporarily remediate this vulnerability by disabling Assets on your Jira Service Management instance.
Customers will get contacted to discuss the implementation of this mitigation.




Update

LTS Update Package Customers will get contacted to discuss the need of an update.


Support

If you still have questions or concerns regarding this advisory, please contact the bitvoodoo support via support.bitvoodoo.ch.



bitvoodoo Advisories BVADVIS