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Sometimes our support will ask you to send a Confluence or Jira Support Zip to clarify your request.

To create a Support Zip, you need to be an administrator.

  1. Please follow the instructions on the official Atlassian help: https://confluence.atlassian.com/support/create-a-support-zip-790796819.html
  2. Attach the ZIP file to your Service Request.

Documentation DOC