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About this guide
This page and its children pages will help you administrate Viewtracker. It contains all available settings and technical references.
As a Confluence Administrator, you can also access the Global Report.
With Confluence Administrator permission, you can define various Viewtracker settings, for example blocking time, Auto Tracking and more.
You can find the configuration of Viewtracker under→ General configuration → Viewtracker → Settings
|Desktop||Tracks all visits of all Confluence pages and blog posts with no need to put the Viewtracker macro on pages.|
|Mobile Web||Tracks visits made from mobile web browsers.|
|Confluence App||Tracks visits made from the Confluence mobile app.|
|Jira Service Desk||Tracks visits made from Jira Service Desk Portals knowledge base feature.|
|Linchpin App||Only visible if Linchpin Mobile is installed. Tracks visits made from the Linchpin mobile app.|
|Excluded from tracking||Anonymous|
Prevents tracking anonymous views. If your Confluence has anonymous access enabled, and you'd like to exclude visitors without a login, you need to activate this setting.
|Users||If enabled, you can define a user group whose members are excluded from tracking (i.e. administrators, bots or technical users).|
|General Settings||Access Global Report||If enabled, you can define a non-administrator user group whose members have access to the global report.|
|View Counter||If activated, the total of tracked views is shown on top of each page. The view count also opens the statistics for the page upon click.|
|Custom Reports||If enabled, you can define a custom space report of your own with the ServiceRocket Confluence Reporting Plugin or SQL plugins. You can read more about this in Viewtracker Reports with Reporting for Confluence and How can I use Viewtracker with SQL plugins.|
|Blocking time||The blocking time (in ms) defines the time period in which the Viewtracker macro doesn’t track multiple views per user for the same page. A view will be saved once the blocking time is over.|
→ See Data Privacy for the settings available regarding extended data privacy.